Cookie Policy
Learn how Costa Vida uses cookies to enhance your dining experience
Last updated: January 1, 2026
1. Introduction
This Cookie Policy explains how Costa Vida ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at vidas-costa.top (the "Website"). This policy describes what cookies are, why we use them, and how you can manage your cookie preferences.
By using our Website, you consent to our use of cookies as described in this policy. This Cookie Policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
As a food service provider, we use cookies to enhance your ordering experience, remember your preferences, and provide personalized menu recommendations based on your location and previous orders.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information that helps websites remember your preferences and improve your browsing experience.
Types of Cookies
Session Cookies: These cookies are temporary and are deleted when you close your browser. They help us maintain your session while you navigate our website, keeping items in your cart and remembering your login status.
Persistent Cookies: These cookies remain on your device for a set period or until you delete them manually. They remember your preferences for future visits, such as your preferred restaurant location or menu favorites.
First-Party Cookies: These cookies are set directly by our website and can only be read by our domain. We use these to provide core functionality and remember your preferences.
Third-Party Cookies: These cookies are set by external services we use, such as Google Analytics for website analytics or Facebook Pixel for advertising. These help us understand how our website is used and improve our marketing efforts.
3. Why We Use Cookies
We use cookies for several important purposes that enhance your experience with Costa Vida:
Essential Website Functionality
Cookies enable core features like shopping cart functionality, user authentication, and form submissions. Without these cookies, you wouldn't be able to place orders or use many of our website features.
Performance Improvement
We use cookies to monitor website performance, identify slow-loading pages, and optimize our website speed and reliability for all users.
User Experience Personalization
Cookies help us remember your preferences, such as your preferred restaurant location, dietary restrictions, and favorite menu items, making future visits more convenient.
Analytics and Statistics
We use analytics cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve our content and services.
Marketing and Advertising
Marketing cookies help us deliver relevant advertisements and measure the effectiveness of our advertising campaigns across different platforms.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of our website and cannot be disabled without affecting your ability to use our services.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Costa Vida | Maintains user session during website visit | Session | Browser session |
| cv_cart | Costa Vida | Stores shopping cart items and quantities | Persistent | 30 days |
| cv_auth | Costa Vida | User authentication and login status | Persistent | 14 days |
| cv_csrf | Costa Vida | Security token to prevent cross-site request forgery | Session | Browser session |
| cv_location | Costa Vida | Stores preferred restaurant location for delivery | Persistent | 90 days |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors use our website, allowing us to improve performance and user experience.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users for analytics reporting | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users for daily analytics | Persistent | 24 hours |
| _gat_gtag_UA_* | Google Analytics | Throttles request rate to analytics servers | Persistent | 1 minute |
| cv_analytics | Costa Vida | Tracks user behavior and popular menu items | Persistent | 1 year |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| cv_preferences | Costa Vida | Stores dietary restrictions and menu preferences | Persistent | 1 year |
| cv_language | Costa Vida | Remembers selected language preference | Persistent | 1 year |
| cv_order_history | Costa Vida | Stores recent order information for quick reordering | Persistent | 6 months |
| cv_ui_settings | Costa Vida | Remembers user interface customizations | Persistent | 6 months |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel for advertising and remarketing | Persistent | 3 months | |
| fr | Facebook advertising targeting and measurement | Persistent | 3 months | |
| _gcl_au | Google Ads conversion tracking | Persistent | 90 days | |
| cv_marketing | Costa Vida | Tracks marketing campaign effectiveness | Persistent | 30 days |
5. Third-Party Cookies
We use several third-party services that may set cookies on your device. These services help us provide better functionality and understand how our website is used.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to track user behavior, page views, and demographics. This information helps us improve our website and services.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
We use Facebook Pixel to track conversions from Facebook ads, optimize ad delivery, and create custom audiences for remarketing campaigns.
Privacy Policy: https://www.facebook.com/privacy/explanation
Google Ads
We use Google Ads for advertising and conversion tracking. This helps us measure the effectiveness of our advertising campaigns and show relevant ads to potential customers.
Privacy Policy: https://policies.google.com/privacy
6. Cookie Duration
Cookies have different lifespans depending on their purpose:
| Duration | Cookie Types | Purpose |
|---|---|---|
| Session (Browser close) | PHPSESSID, cv_csrf | Essential functionality during your visit |
| 24 hours | _gid | Daily analytics tracking |
| 14 days | cv_auth | User authentication |
| 30 days | cv_cart, cv_marketing | Shopping cart persistence and marketing tracking |
| 90 days | cv_location, _gcl_au | Location preferences and ad conversion tracking |
| 3 months | _fbp, fr | Facebook advertising and remarketing |
| 6 months | cv_order_history, cv_ui_settings | Order history and interface preferences |
| 1 year | cv_preferences, cv_language, cv_analytics | User preferences and behavior analytics |
| 2 years | _ga | Google Analytics user identification |
7. How to Manage Cookies
You have several options for managing cookies on your device:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Below are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
- To manage specific sites, click "See all cookies and site data"
Mozilla Firefox
- Click the menu button (three horizontal lines) in the top-right
- Select "Settings" from the menu
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," click "Manage Data"
- Select websites and click "Remove Selected" to delete cookies
- Use the dropdown menu to set cookie preferences
- Choose "Block cookies and site data" to disable all cookies
Safari (Mac)
- Open Safari and click "Safari" in the menu bar
- Select "Preferences" from the dropdown menu
- Click the "Privacy" tab
- Under "Cookies and website data," choose your preference
- Click "Manage Website Data" to view and remove specific cookies
- Select "Block all cookies" to disable cookies entirely
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings" from the menu
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Choose "Block all cookies" to disable cookies
- Use "See all cookies and site data" to manage specific cookies
- Add specific sites to allow or block lists as needed
7.2 Opt-Out Links
You can opt out of certain third-party cookies using these direct links:
Google Analytics Opt-Out
Install the Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout
Facebook Ad Preferences
Manage your Facebook ad preferences:
https://www.facebook.com/ads/preferences
Google Ad Settings
Control Google ad personalization:
https://adssettings.google.com
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences by category
You can change your preferences at any time by clearing your browser cookies and revisiting our website, which will display the consent banner again.
8. Consequences of Disabling Cookies
While you can choose to disable cookies, doing so may limit your ability to use certain features of our website:
Limited Functionality
- You may not be able to add items to your shopping cart
- Login functionality may not work properly
- Your preferences won't be remembered between visits
- Some forms may not submit correctly
Features That Won't Work
- Online ordering and checkout process
- User account creation and management
- Saved favorite menu items
- Location-based restaurant recommendations
- Personalized menu suggestions
Degraded Experience Warning
Disabling essential cookies will significantly impact your ability to use our website effectively. We recommend allowing at least essential cookies for basic functionality.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting not to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.
Our website does not currently respond to DNT signals automatically. However, you can control tracking through your cookie preferences using our consent tool and browser settings as described above.
To enable Do Not Track in your browser:
- Chrome: Settings > Privacy and security > Send a "Do not track" request
- Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
- Safari: Preferences > Privacy > Website tracking: Ask websites not to track me
- Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Post the updated policy on our website
- Notify users of significant changes through our website banner or email (if you've provided your email address)
- Require renewed consent for any new types of cookies we introduce
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Costa Vida Customer Support
Address: 800 Tchoupitoulas St, New Orleans, LA 70130, USA
Phone: +1 504-528-9393
Email: [email protected]
Business Hours: Monday - Friday: 9:00 AM - 6:00 PM
We aim to respond to all cookie-related inquiries within 5 business days. For urgent matters related to cookie consent or data processing, please call our customer support line during business hours.
12. More Information
For more information about cookies and online privacy, we recommend visiting these external resources:
Educational Resources
- About Cookies: www.aboutcookies.org
- All About Cookies: www.allaboutcookies.org
- Your Online Choices: www.youronlinechoices.com
- Network Advertising Initiative: www.networkadvertising.org/choices/
Browser Help Pages
- Chrome Help: Chrome Cookie Settings
- Firefox Help: Firefox Cookie Settings
- Safari Help: Safari Cookie Settings
- Edge Help: Edge Cookie Settings
This Cookie Policy is part of our commitment to transparency and your privacy rights. Thank you for choosing Costa Vida for your dining needs.